Repair and Maintenance

The repair and maintenance of your property is another area in which Worth Ross Management Co. excels. Clear and precise communication is the key. In our management agreement, you, the property owner set our “authority level” when it comes to general repairs. Tenants notify our staff by phone, fax, e-mail, or by filling out the form found on our website under Tenant Services Maintenance request when a repair is requested. The form and e-mail can be relayed to you so you will have first hand knowledge of the repair requested. If you don’t use e-mail we will call or fax you to keep you informed.

We have a stable of great service vendors that provide quality service for reasonable rates. For most of our vendors, Worth Ross Management is one of their largest accounts and they know we pay our bills on time. They also know we expect quality workmanship, and a fair price, commensurate with the volume of work we have available to them. They treat our Residents with respect and repair the problem correctly the first time.

All our service providers are indepentant contractors; therefore there is no conflict of interest. We work for you, the property owner, and we don’t mark-up or charge an extra service fee for general repairs and maintenance.

Additionally, we provide a form so you can let us know if there is a service provider you prefer to use on your property or if warranties are currently in place on certain items.

Because we purchase in large volume, we receive great prices on new appliances and carpet and we pass those savings on to our owners.

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